Sometimes it isn't the cards you're dealt that's important, but how you play the hand!

How we work

What can you expect?

The initial contact for most work is usually via a no-obligation telephone conversation with Jeannette Roddy, to establish the area the business wishes to develop, and to get an idea of the size and the scope of the project. This also provides an opportunity for both parties to get to know each other, and establish whether the project is a good fit, and whether they would enjoy working together. Frequently this step is of value to the caller, whether or not they ultimately become a client!

The next step is to put together and agree a preliminary proposal, for the first stage of the project. Sometimes a project can have many stages, and we like you to have control over each stage, to ensure it is delivering value for the organisation. The first stage may be exploratory, or may be tangible, depending on the initial conversation.

Once the work is agreed, we sign contracts and begin the work. We build in regular reviews to keep things on track, and at the end of this stage, we review together the outputs from the work, and assess the need for any more. Further work is defined and agreed in much the same way as above. If you want to commit to more than one stage at a time, we are happy to work in this way too.

Ultimately we support you to get to where you want to be, in a way that meets your need best!